School of Coworking: Community Managers Winter 2019

Week 1 
Introduction – It Starts with WHY

1/10/2019, 9am MST

Are you telling your best story? If you are focused on what you are doing instead of why you are doing it, you are leaving a lot on the table. People are inspired by vision and creating a compelling story around why you do what you do can mean the difference between succeeding and merely existing.

Week 2 
Community Culture. Fostering Community in Your Coworking Space

1/17/2019, 9am MST

The biggest asset your coworking space has to offer is not the amenities associated with your facility, but the community that resides inside it. As the community manager, you are the driver for the culture and community being cultivated in your space. Learn how to connect with your members in a way that fosters both personal and professional growth.

Week 3
Community Norms. Membership Onboarding.

1/24/2019, 9am MST

Every space is different, but we all face similar challenges. Don’t worry about reinventing the wheel, we’ve worked with hundreds of coworking spaces, and gathered the industry’s best systems, tools, and checklists for running your space. 

Week 4
Events

1/31/2019, 9am MST

Events are a great way to market your space and build community. In this session, you will learn best practices for planning and throwing events that are fun for your members and attract people from your community too. 

Week 5 
Sales 

2/7/2019, 9am MST

It’s often said that sales solve everything. We will learn about some of the best methods and processes for generating sales in your space as well as how to differentiate yourself in the marketplace.

Week 6 
Conflict Resolution. Dealing with Real-Life Issues

2/14/2019, 9am MST

Conflict presents in different ways, passive aggression, infighting, loss of interest and even lost members. Learn when to get involved and when to step back. We’ll talk through some common scenarios and how to deal with them as well as a framework for dealing with the unknown.

Week 7
Free and Affordable Marketing Tips for Your Coworking Space

2/21/2019, 9am MST

Low or no-cost options for marketing your coworking space. This course will cover social media tips, Google My Business, and other creative ways to advertise your space.

Week 8 
Collaboration Within Your Community

2/28/2019, 9am MST

Building strong rapport and relationships with other organizations is one of the most important things your organization can do. In addition to creating more buzz through the community you’ll build, these relationships also provide public sentiment and goodwill that can be beneficial for a variety of purposes.

Week 9 
The Importance of Hospitality

3/7/2019, 9am MST

People don’t want to be where they aren’t comfortable and don’t feel welcome. Learn all about creating a welcoming environment for your members and their guests.

Week 10 
Proximity Platform Overview

3/14/2019, 9am MST

Go through all the aspects of the Proximity Platform. If you’re new to the software, this is a great time to get an overview and if you’ve been with Proximity for awhile, you’ll have the opportunity to brush up on all the features.