Manager Training for New Customers

If your business has managers who will use Proximity on a regular basis but won’t be part of your initial onboarding process, this session is recommended. This single-day session provides a comprehensive Proximity platform demo for managers, plus an in-depth Q&A session to address initial platform and process questions. We’ll review the most common member scenarios so that community managers can confidently use the Proximity platform to:

• Create membership types and billing rates
• Manage door access and set door schedules
• Manage Wi-Fi access, captive portal and troubleshoot network issues
• Help new members register and onboard
• Manage reservable resources such as conference rooms and phone booths
• Create events and manage event attendees
• Manage invoices
• Use the Mailchimp integration to send member newsletters and announcements
• Access Intercom and Proximity documentation for support

We’ll also cover common use cases in the Proximity platform and apps including:

• When to use Shared Memberships and when to use Team
• The difference between Proximity Nomad and Guest Passes
• How to use Proximity Wave for guest management
• How to use Proximity Room View for conference room management

Pricing

$500 for single-day configuration and training for up to three managers

$100 for each additional manager

New Staff Training for Current Proximity Customers

For coworking spaces that have already completed onboarding with Proximity but have new staff to train, this session will teach your managers how to navigate your Proximity site and use the platform effectively. We’ll provide a comprehensive Proximity software demo and address initial platform and process questions. We’ll also review the most common member scenarios so that community managers can confidently use the Proximity platform to support members.

Pricing

$150 for 2 hours